Technical Report for Qualitative Evaluation (Human-Computer Interaction)
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This assignment is designed to enhance your ability to perform a comprehensive qualitative
evaluation.
It will help you build expertise in the area of usability studies using five strategies:
1. the silent observer
2. think aloud
3. constructive interaction
4. questionnaire
5. interview
You will perform a critical analysis of the usability of a well–‐known software system such as
Microsoft Word, a website such as Amazon.com, or a device such as the iPad.
You will deliver a technical report written to the imaginary vice president of the company that has
requested the usability study. Assume that you are a third–‐party company that has been hired to
evaluate the product of this company, and the report you provide will impact the decisions made on
the final outcome of the product. Therefore, this report must be detailed and needs to include your
observations, the findings, the major problems detected, and some design recommendations for
the product.
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